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MONEY MATTERS LEICESTER
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Crisis Help Leicester
  • If you are experiencing financial crisis and have no funds for utility bills or food, you can claim crisis support. Email your name and phone number to C19support@leicester.gov.uk. They will call back between 9.30am and 4pm, Monday to Friday. The application will be completed over the phone. More detail here
  • If you are in exceptional financial difficulty you may apply for council tax discretionary relief here
    You can use the same form to apply for help with rent arrears. In either case, it’s best to get a debt adviser or someone else to help you fill in the form properly. You will need to provide payslips, benefit letters and bank statements.
  • It’s well worth getting up for a My Revenues and Benefits account with the council, so that you can see everything in one place. Sign up here  

  • Support with food and other help on the Council website here
 
  • Support for people caring for a relative or friend here

  • Age UK Coronavirus Advice  
    Helpline 0116 2992239

Crisis Help Blaby 
Details of changes to council services here

Community pack here 

 A form is available for people who want to refer themselves, a family member or someone in the community who needs assistance. You can also fill in a form to volunteer to help the people who need support over the next few weeks here

Opening hours: Monday to Thursday 9am -5pm, Friday 9am - 4.30pm
 
Support for people caring for a relative or friend
https://vasl.org.uk/services/support-for-carers-leicestershire/
 
If you are in exceptional financial difficulty you may apply for council tax discretionary relief.
  • https://www.blaby.gov.uk/benefits-and-support/benefits-payments-and-claims/how-to-claim/
You can use the same form to apply for help with rent arrears. In either case, it’s best to get a debt adviser or someone else to help you fill in the form properly. You will need to provide payslips, benefit letters and bank statements.
Before you start, you will need to register for the online service. This means that in future you will be able to see all your Council Tax and Housing Benefit in one place.
    
Age UK Coronavirus Advice  
Helpline 0116 2992239

Food banks                               

 Generally, you need a referral to go to a food bank. We can provide referrals for our debt advice clients, as part of the process of finding a solution to your debt problem. We can’t provide a food bank referral unless you are also a debt advice client.
 
Alternatively, if you live in Blaby district you can request a food parcel by completing the ‘I need help’ form here

If you live in the city Email c19support@leicester.gov.uk  giving a contact telephone number, and someone will call you back.
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There’s a list of foodbanks and related services on MyChoice Leicester here   and the One Roof website here


Age UK Coronavirus Advice  
Helpline 0116 2992239
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